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Customer service


When will my order be refunded?

As soon as we receive and process your return in good condition we will refund the full amount. We aim to process your return within 14 days of your return request.

What is the return address?

The return address is:
MiMi Innovations
De Gaffel 25
9206 AV Drachten
The Netherlands

What is MiMi Innovations’ return policy?

MiMi Innovations has a return period of 30 days. The product must be returned with all accessories in original condition and packaging. Return shipping costs are at the customer’s expense.

How do I start the return process?

Please contact us at info@mimi-innovations.com to issue a return request.

Would you like to come in contact with us?

You can contact us via mail or the form below. From Monday to Friday from 8:30 am to 5:00 pm we are available at sales@mimi-innovations.com.


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